A transfer maid agency serving all of Singapore

By APEX Maids Agency Pte. Ltd. · MOM EA Licence 25C3180 · UEN 202547196H. Based in Jurong West and serving households across Singapore. Our website is apexmaids.sg and our phone is 8405 6661.

Check the agency behind the shortlist. Apex Maids is APEX MAIDS AGENCY PTE. LTD., EA Licence 25C3180, UEN 202547196H. Match the registered name and licence on the MOM EA Directory and Apex’s SearchMaid agency profile before enquiring. Our placements serve households across Singapore.

Looking for a transfer maid agency in Singapore?

Apex Maids handles transfer-helper enquiries island-wide, not only in Jurong West. The owner who receives your household brief also handles the shortlist, interview coordination and paperwork, so you are not passed between a sales person and a separate processing team. Our helper catalogue lets you browse listed biodata; we confirm current transfer availability before you decide. Send the duties, household size and preferred start date, and we will confirm which matching transfer helpers are currently available before sending profiles.

Why most families choose a transfer

• You can interview her properly. She is already in Singapore, so a video call can be arranged quickly — and twenty minutes of conversation tells you more than any biodata sheet.
• She has a track record here. Her MOM employment history shows who she worked for and for how long — verifiable, not self-reported.
• Previous local experience. Ask which household routines and duties she already knows. She will still need time to learn your family's routine.
• Compare the starting costs. A local transfer may avoid overseas travel, but agency fees, insurance and any other requirements should be checked for that candidate.
• Check the available start date. Confirm release arrangements and processing requirements before planning around a proposed transfer date.

What to check before you accept a transfer

The single most useful document is her MOM employment history printout, pulled from Work Permit Online. Licensed agencies are required to give it to you unedited, and to let you acknowledge receipt in writing. Read it properly:

• How long each placement lasted. One short stint means little. Three in eighteen months is a pattern worth asking about.
• Why she is transferring. Employers relocate, families change, contracts end naturally. There is often no problem at all — but you should hear the reason and be able to ask her directly.
• Whether her skills match your actual household. A helper who did well with a working couple may not be the right fit for a bedridden parent, and that is about experience, not effort.

Transfer versus a new helper — an honest comparison

Transfers are not automatically better. A new helper from overseas can be the right call when:

• You want someone with no established habits from a previous Singapore household.
• You need a specific nationality, language or skill that is scarce in the transfer pool.
• You are not in a hurry and starting cost is less important than fit.

Both routes involve salary, levy, insurance and household upkeep, but the actual amounts can differ by candidate and household eligibility. Compare the written total, including any one-off charges, using our maid hiring cost breakdown.

Choose transfer experience around your household

For an infant care maid or helper for a newborn, compare the ages the candidate cared for and who shared those duties. For an elderly care helper, describe your parent's daily routine and the support available at home. You can also compare helper nationalities and language requirements. Being available for transfer does not by itself establish care skills or the right fit. Before you shortlist, read how the willingness, experience and assessment fields on a profile differ, then put the same questions to every candidate with the household interview checklist.

Transfer helper versus ex-Singapore helper

These terms are often mixed up, but they describe different hiring situations. A transfer helper is in Singapore now and moving directly from one employer to another. An ex-Singapore helper has worked here before but may currently be overseas. Both have Singapore employment history you can verify, but only a transfer helper is already here and potentially available on a shorter timeline. Read the full transfer versus ex-Singapore helper comparison before choosing.

Ask for the current transfer-helper shortlist

Transfer availability changes as employers release helpers and candidates accept new roles. Browse our helper biodata, then WhatsApp us to confirm which listed helpers are currently available for transfer. Tell us the work you need, preferred start date and interview times, and we will send a matching shortlist with each candidate's full biodata and MOM employment history.

The catalogue is hosted by SearchMaid and full biodata requires a SearchMaid login. You can also request a matching shortlist directly from Apex through the WhatsApp button on this page. Listed profiles do not guarantee current availability.

Willingness, work experience and assessment ratings are separate fields on a profile, and the experience fields are sometimes left blank. Send us the profile references you are considering and we will tell you which entries we can confirm for that candidate and which we cannot.

You can also view Apex Maids on SearchMaid, where our MOM licence, contact details and currently listed biodatas can be checked independently.

What has to be confirmed before a transfer can start?

For a direct employer-to-employer transfer, check the current employer’s consent, the Work Permit position and whether the required six-monthly medical examination is up to date. The new employer must complete the applicable insurance, bond and permit-issuance steps. A profile marked available is not permission to start work. MOM sets out the direct-transfer sequence here; transfers through an employment agency have a separate route. We will explain which route applies to the candidate.

How the process runs with us

You tell us your household and what you need. We shortlist transfer candidates and send you each one's full biodata and unedited MOM employment history. You interview the ones you like by video call. Nothing is filed with MOM until you have chosen. We then handle the work pass transfer, insurance, bond and paperwork.